Booking Terms

Blue Sky Houses is directly or through a third party a rental agent and or representative dealing on behalf of private owners offering accommodation in Cyprus.  Blue Sky Houses acts as intermediaries between private owners and clients willing to rent private accommodation in Cyprus under the following terms and conditions.

RESERVATIONS

Upon receipt of your completed booking request form, we will process your reservation and we will hold your dates for you, pending payment or confirmation of payment, for a period of 48 hours from the date/time of the request for deposit. Your booking will not be confirmed until a reservation fee has been received. Once the reservation fee is paid we will confirm your booking and send you a confirmation within 24hours.

PAYMENT TERMS

To confirm your booking, we require a non-refundable deposit. The full balance of your booking arrangements are one week before arrival date unless stated otherwise on each property. Blue Sky Houses will not accept responsibility for cash sent through the post. Payment can be made by bank transfer to our bank account only, or by credit card or debit card.

CHECK-IN/CHECK-OUT TIMES

Arrival check in time is 16:00 and you should vacate the property no later than 11:00 on the day of departure unless other stated on the property itself. Please note an additional fee could be imposed for late check-outs dependent upon your departure time. Upon making any reservations, please take into account that your flight may arrive in the early hours of the morning or late the previous evening, in which case, if you require immediate access to the property, you should add an extra night to your rental period. This may equally apply to your departure, where your flight might leave late at night or early the next morning whereby you need to add extra night to your rental period. Late check-outs are at the discretion of the property owner or property manager and cannot be confirmed in advance unless they are paid for.

CANCELLATION 

All cancellations must be submitted to Blue Sky Houses in writing, either by email or by post and will be considered effective from the date of receipt by us. If you cancel your booking after we have confirmed it to you in writing, we will not refund any of the monies that you paid.

The property owner reserves the right to cancel any reservation. In this unlikely event, you will be offered the option of renting another property (subject to availability) with the price difference payable/refundable as appropriate or require full refund. Blue Sky Houses will not pay any compensation.

 OCCUPANCY

The number of occupants shall not exceed the number stated in the property specification. In such an even the owner has the right to terminate providing accommodation and request vacant possession of the villa within 2 hours without any refund. It is not permitted to sub-let all or part of the property to any other person or persons. It is also not permitted to allow other people to stay at the property or use the property’s facilities without prior notice.

PROPERTY SPECIFICATIONS

Blue Sky Houses act solely as managers for property owners and, as such, cannot control or prevent changes being made to properties. Although changes to properties are infrequent, Blue Sky Houses reserves the right to change the description of any property or service at any time. We shall endeavor to notify you of any changes before your arrival date, if it is practical to do so. No claims will be accepted for costs or additional expenses incurred as a result of any changes and no compensation will be paid. Furthermore, please be aware that furniture and fittings may differ from the ones shown in the advertised photos. This is usually because the originals have been replaced due to breakages or normal wear and tear. We ensure that the replacement is of same standard and quality as those shown in photo and we do not accept any claims being made due to the fact that furniture and fittings may not be exactly as those shown in the advertised photos.

AIR-CONDITIONING

The use of air-conditioning is the responsibility of all members of the party. Please ensure that it is only used when the property is occupied. All windows and doors are to be kept firmly closed when the air-conditioning is in use and under no circumstances are the units to be left on continuously while the property is unoccupied.

BREAKAGES, DAMAGE AND CLEANLINESS

All accommodation is available for letting on the understanding that the properties will be left clean and tidy at the time of checkout and all personal litter must be removed from the property.

Customers are not permitted to move any furniture or equipment without prior consent of Blue Sky Houses or the property owner. In the event of such permission being granted, it is the customers’ responsibility to return the same to its original location before checkout. Under no circumstances should any furniture or other items, made for use inside the property, be moved outside. 

COMPLAINTS

If you have a complaint during your stay regarding your arrangements, you must inform Blue Sky Houses immediately and we will do our best to resolve the problem on the spot. Blue Sky Houses will not entertain complaints submitted retrospectively if we were not informed at the time of the occurrence.

WEBSITE

While every care has been undertaken to ensure all information, descriptions, photographs and specifications are as accurate as possible, they are meant only as a guide. While we are committed to providing the best possible service to our clients, Blue Sky Houses will not be held responsible for any errors or omissions and no warranty is implied or given. Please note that specifications, photographs and prices are subject to change without notice and photographs may be digitally altered and/or cropped for performance reasons.

VILLA NAMES

All villa names are used for marketing the properties solely by Blue Sky Houses and might differ from names used by other marketing companies or the villa owners. 

AGE RESTRICTIONS

Please note that we do not accept bookings from groups which are under 18 years of age. Furthermore, some properties have higher age limit restrictions as indicated in the respective page of the property on our website. We have the right to refuse entry to the property if the age the group is less than was is indicated on the website and in such cases no refund will be given for the amount paid towards the booking. In general, if the age of your group is under 18 years old please inquire at the time of booking to ensure that you are accepted for the specific property.

SWIMMING POOL

If your property offers a swimming pool (communal or private) please note that you are using this at your own risk and Blue Sky Houses does not accept any liability regarding injuries or death by drowning or otherwise. There is no life guard on duty. Do not leave children or non-competent swimmers use the pool without adult supervision.

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